Booking Your Photoshoot

Photoshoots are the perfect way to record the day you met one of your heroes.

They’re taken by professional photographers and printed to the highest quality which makes them perfect for framing and cherishing.

We make it easy to book photoshoots – just click the link at the bottom of the page and it will send you over to Gigantic Tickets.

Once you’ve booked you just have to wait for the photoshoot ticket to be mailed to you from Gigantic Tickets.
Tickets are sent the week before the event, via recorded delivery. On the event weekend you will be able to use this at the event studio for your shoot with the guest.
Schedules will be posted prior to the convention and on the day, proceed to the photo area prior to the scheduled time.

Photoshoots do not cover entry into the event; please ensure you have a valid ticket.

Photoshoot tickets are valid once, for either day.

Frequently asked questions

Is there a deadline for buying tickets online?
The deadline for buying a photoshoot online is usually a week prior to the event. After this you’ll only be able to purchase a ticket on the day but we can’t guarantee there’ll be any available; for this reason we strongly advise buying in advance.

When are tickets mailed out?
Photoshoot tickets are posted out by Gigantic Tickets, any questions should be directed to them.

What time do photoshoots start?
Photoshoot sessions will be published on a precise schedule closer to the weekend of the event. 

Can another person join me in the photo?
Photoshoots are limited to the photoshoot ticket holder and ONE OTHER PERSON, but if you want to add more people you can pay to add persons. You can add a maximum of two extra people – meaning 4 people in total (yourself, plus one and two extras). The cost is 50% of the listed photoshoot price. For example; a £30 photoshoot is valid for TWO persons. To add one person will cost £15. To add another will cost £15. The total for FOUR people will be £60 in this example.

Children up to the age of 3 can join the shoot at no extra cost, this also is not included on the ONE OTHER PERSON rule.

This can only be done on the day at the Photo Kiosk.

Photoshoot swaps at the kiosk are allowed, but there will be no refund on any difference in price and this is done with the customer acceptance.

What size is my printed photo?
Photos from the shoots are 9×6 inches

Where can I buy on the day?
While we recommend buying before the event, photoshoot tickets can be purchased from the Photo Kiosk situated on the concourse in front of the main entry point. Please consult the map for directions.

Do I get a digital copy?
Digital copies will be available online after the event. These will be charged at £6.50 per download.

Can I change my mind on a photoshoot?
Unfortunately not; once the purchase has been made we’re unable to change your selection. 

Has my ticket been sent yet?
All purchases are from GIGANTIC TICKETS, please direct any questions to them.

What if I lose my photoshoot ticket?
All questions should be directed to Gigantic tickets, however if they have posted out your ticket and you have lost it then they will not replace it.

Group Shoots
All group shoots are sold subject to the availability of those guests being at the convention. If a guest cancels we will do our best to replace them for a like for like guest, if the photoshoot goes ahead as planned then there will be no refund or difference in cost refunded, last minute guests are often more expensive to bring into the event than the original guest.
We consider 2 or more guests to be a group.
The above is included on Group shoot tickets and VIP passes

Please check our TERMS AND CONDITIONS for more information.